{"product_id":"certified-workplace-mediation-specialist","title":"Certified Workplace Mediation Specialist (CWMS)","description":"\u003ch1 data-path-to-node=\"3\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"3\"\u003eCertified Workplace Mediation Specialist (CWMS): The Industry’s Gold Standard in Conflict Resolution\u003c\/b\u003e\u003c\/h1\u003e\n\u003ch2 data-path-to-node=\"5\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"5\"\u003eThe 20-Hour Live Virtual Intensive | September 9th–11th, 2026\u003c\/b\u003e\u003c\/h2\u003e\n\u003cblockquote data-path-to-node=\"6\"\u003e\n\u003ch3 data-path-to-node=\"6,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"6,0\"\u003e🚨 EARLY BIRD SPECIAL: Save $150 when you register by August 14th.\u003c\/b\u003e\u003c\/h3\u003e\n\u003cp data-path-to-node=\"6,1\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"6,1\"\u003eStandard Rate: $997 | Early Bird Rate: $847\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/blockquote\u003e\n\u003ch3 data-path-to-node=\"4\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"4\"\u003eFrom Conflict Manager to Conflict Hero\u003c\/b\u003e\u003c\/h3\u003e\n\u003cp data-path-to-node=\"5\"\u003eUnresolved conflict is a silent drain on productivity, morale, and your organization’s bottom line. But what if you could transform those tense, \"he-said\/she-said\" situations into opportunities for systemic growth?\u003c\/p\u003e\n\u003cp data-path-to-node=\"6\"\u003eThe \u003cb data-index-in-node=\"4\" data-path-to-node=\"6\"\u003eCertified Workplace Mediation Specialist (CWMS)\u003c\/b\u003e program is a reimagined, 20-hour immersive experience designed to give you the authority, the scripts, and the hands-on practice to resolve disputes professionally and legally.\u003c\/p\u003e\n\u003chr data-path-to-node=\"7\"\u003e\n\u003ch3 data-path-to-node=\"8\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"8\"\u003e⚠️ Already took the \"Foundations\" Course?\u003c\/b\u003e\u003c\/h3\u003e\n\u003cp data-path-to-node=\"9\"\u003eIf you have already completed the \u003cb data-index-in-node=\"34\" data-path-to-node=\"9\"\u003eFoundations of Internal Workplace Mediation\u003c\/b\u003e (6-hour course), you have already mastered the Day 1 curriculum!\u003c\/p\u003e\n\u003cul data-path-to-node=\"10\"\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"10,0,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"10,0,0\"\u003eYour Path:\u003c\/b\u003e Join us for Days 2 \u0026amp; 3 to complete your certification.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"10,1,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"10,1,0\"\u003eYour Credit:\u003c\/b\u003e 100% of your Foundations tuition will be applied as a credit toward this full certification.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr data-path-to-node=\"11\"\u003e\n\u003ch3 data-path-to-node=\"12\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"12\"\u003eNew 20-Hour Immersive Structure: 4X the Practice, 10X the Confidence\u003c\/b\u003e\u003c\/h3\u003e\n\u003cp data-path-to-node=\"13\"\u003eWe’ve moved beyond short webinars. This is \u003cb data-index-in-node=\"43\" data-path-to-node=\"13\"\u003elive, in-depth training\u003c\/b\u003e led by Faith Knight, a Florida Supreme Court Certified Circuit Civil Mediator. You won't just hear about mediation; you will \u003ci data-index-in-node=\"192\" data-path-to-node=\"13\"\u003edo\u003c\/i\u003e it.\u003c\/p\u003e\n\u003ctable data-path-to-node=\"14\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eSchedule\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003eFocus\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003eOutcome\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cspan data-path-to-node=\"14,1,0,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"14,1,0,0\"\u003eDay 1: Foundations\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan data-path-to-node=\"14,1,1,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"14,1,1,0\"\u003eThe 7-Stage Framework\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan data-path-to-node=\"14,1,2,0\"\u003eMastery of theory, ethics, and the mediation blueprint.\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cspan data-path-to-node=\"14,2,0,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"14,2,0,0\"\u003eDay 2: The Skills Lab\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan data-path-to-node=\"14,2,1,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"14,2,1,0\"\u003eHigh-Stakes Simulations\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan data-path-to-node=\"14,2,2,0\"\u003eFull-day role-plays covering power imbalances and high emotion.\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cspan data-path-to-node=\"14,3,0,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"14,3,0,0\"\u003eDay 3: Mastery \u0026amp; Launch\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan data-path-to-node=\"14,3,1,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"14,3,1,0\"\u003eIntegration \u0026amp; Success\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan data-path-to-node=\"14,3,2,0\"\u003eAdvanced debriefs and strategies to implement your skills Day 1.\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003chr data-path-to-node=\"15\"\u003e\n\u003ch3 data-path-to-node=\"16\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"16\"\u003eWhat You’ll Gain\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul data-path-to-node=\"17\"\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"17,0,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"17,0,0\"\u003eCWMS Designation:\u003c\/b\u003e A nationally recognized credential to add to your professional title.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"17,1,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"17,1,0\"\u003e20 SHRM or HRCI Recertification Credits:\u003c\/b\u003e The highest credit-earning potential in a single program.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"17,2,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"17,2,0\"\u003eThe Mediator’s Toolkit:\u003c\/b\u003e A digital library of scripts, intake forms, and Memorandum of Understanding (MOU) templates.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"17,3,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"17,3,0\"\u003eNo Stress Certification:\u003c\/b\u003e We believe in competency, not testing. Certification is awarded based on active participation in our live mediation simulations.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr data-path-to-node=\"18\"\u003e\n\u003ch3 data-path-to-node=\"19\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"19\"\u003eThe Curriculum: A Deep Dive into Resolution\u003c\/b\u003e\u003c\/h3\u003e\n\u003ch4 data-path-to-node=\"20\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"20\"\u003ePhase 1: Foundations of Internal Workplace Mediation (Day 1)\u003c\/b\u003e\u003c\/h4\u003e\n\u003cul data-path-to-node=\"21\"\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"21,0,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"21,0,0\"\u003eThe Strategic Shift:\u003c\/b\u003e Moving from HR Advocate\/Judge to Neutral Facilitator.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"21,1,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"21,1,0\"\u003eEthics \u0026amp; Legalities:\u003c\/b\u003e Navigating confidentiality, neutrality, and risk mitigation.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"21,2,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"21,2,0\"\u003eThe Opening:\u003c\/b\u003e Scripting the \"Authority \u0026amp; Safety\" of the room to ensure success.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4 data-path-to-node=\"22\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"22\"\u003ePhase 2: Advanced Skills \u0026amp; Complex Disputes (Day 2)\u003c\/b\u003e\u003c\/h4\u003e\n\u003cul data-path-to-node=\"23\"\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"23,0,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"23,0,0\"\u003eInterest Discovery:\u003c\/b\u003e Digging beneath surface-level demands to find the \"Why.\"\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"23,1,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"23,1,0\"\u003eNeutralizing Language:\u003c\/b\u003e Mastering the verbal scripts that stop an escalation in its tracks.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"23,2,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"23,2,0\"\u003eManaging Power Imbalances:\u003c\/b\u003e Techniques for mediating between leadership and staff.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4 data-path-to-node=\"24\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"24\"\u003ePhase 3: Final Agreements \u0026amp; Institutional Launch (Day 3)\u003c\/b\u003e\u003c\/h4\u003e\n\u003cul data-path-to-node=\"25\"\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"25,0,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"25,0,0\"\u003eDrafting Durable Agreements:\u003c\/b\u003e Writing MOUs that are clear, actionable, and reduce liability.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"25,1,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"25,1,0\"\u003eCultural Implementation:\u003c\/b\u003e How to promote mediation as a high-value resource within your company.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr data-path-to-node=\"26\"\u003e\n\u003ch3 data-path-to-node=\"27\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"27\"\u003eWho Should Attend?\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul data-path-to-node=\"28\"\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"28,0,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"28,0,0\"\u003eHR Leaders\u003c\/b\u003e ready to move from reactive \"firefighting\" to strategic resolution.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"28,1,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"28,1,0\"\u003eManagers \u0026amp; Directors\u003c\/b\u003e overseeing teams in high-pressure or hybrid environments.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"28,2,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"28,2,0\"\u003eEmployee Relations Specialists\u003c\/b\u003e looking for a legally grounded, repeatable framework.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr data-path-to-node=\"29\"\u003e\n\u003ch3 data-path-to-node=\"30\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"30\"\u003eThe CMI Ethical Guarantee\u003c\/b\u003e\u003c\/h3\u003e\n\u003cp data-path-to-node=\"31\"\u003eAt the Conflict Management Institute (CMI), we value integrity above all. Our instructors bring years of corporate HR compliance experience. We don't just teach you how to \"get along\"; we teach you how to facilitate a professional, documented, and ethical resolution process that protects both the employee and the organization.\u003c\/p\u003e\n\u003cp data-path-to-node=\"32\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"32\"\u003eReady to lead your organization to a more peaceful, productive future?\u003c\/b\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cimg style=\"font-family: -apple-system, BlinkMacSystemFont, 'San Francisco', 'Segoe UI', Roboto, 'Helvetica Neue', sans-serif; font-size: 0.875rem;\" class=\"_resizableImage_c2z95_102\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0693\/0618\/8011\/files\/H86ofzpVtu3DacqaAqjxtYbPofNSGbGD68EHhqCf.png?v=1762644814\"\u003e\u003c\/h2\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eCertification:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eUpon successful completion of the program, you'll receive the CWMS designation, validating your skills as a qualified workplace mediation specialist.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eDon't let conflict hold your workplace back. Become the conflict resolution expert your organization needs with the Certified Workplace Mediation Specialist program!\u003c\/strong\u003e\u003c\/p\u003e","brand":"Conflict Management Institute","offers":[{"title":"Live September 9th, 10th, \u0026 11th 2026 10:00 AM EST \/ 9:00 AM CST","offer_id":45692187082987,"sku":"","price":997.0,"currency_code":"USD","in_stock":true},{"title":"Live February 10th, 11th, \u0026 12th 2027 10:00 AM EST \/ 9:00 AM CST","offer_id":49036851151083,"sku":null,"price":997.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0693\/0618\/8011\/files\/CMICourseThumbnail-2-CWMS.png?v=1762777188","url":"https:\/\/conflictmanagementinstitute.org\/fr\/products\/certified-workplace-mediation-specialist","provider":"Conflict Management Institute","version":"1.0","type":"link"}