{"product_id":"foundations-internal-workplace-mediation","title":"Foundations Of Internal Workplace Mediation","description":"\u003cp\u003e\u003cstrong\u003e\u003cspan style=\"color: rgb(255, 42, 0); background-color: rgb(255, 255, 0);\"\u003e⚠️ Important Course Selection Note\u003c\/span\u003e\u003c\/strong\u003e\u003cbr\u003e\u003cspan style=\"color: rgb(255, 42, 0); background-color: rgb(255, 255, 0);\"\u003eLooking for the full Specialist Designation? If your goal is to become a Certified Workplace Mediation Specialist (CWMS) and earn 20 SHRM\/HRCI credits through our intensive 3-day certification and skills labs, please \u003ca href=\"https:\/\/conflictmanagementinstitute.org\/pages\/certified-workplace-mediator\" rel=\"noopener\" target=\"_blank\"\u003e[Click Here to view the CWMS Certification Program]\u003c\/a\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"color: rgb(255, 42, 0); background-color: rgb(255, 255, 0);\"\u003eIs this the right class for you? The Foundations of Internal Workplace Mediation is a 6-hour intensive focused on the theory and framework of our 7-stage model. It is perfect for HR professionals who:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan style=\"color: rgb(255, 42, 0); background-color: rgb(255, 255, 0);\"\u003eNeed 6 SHRM\/HRCI credits quickly.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"color: rgb(255, 42, 0); background-color: rgb(255, 255, 0);\"\u003eWant a high-level \"blueprint\" of the mediation process without the 20-hour time commitment.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"color: rgb(255, 42, 0); background-color: rgb(255, 255, 0);\"\u003eAre looking for a \"Gateway\" to see if the full certification is right for them.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan style=\"color: rgb(255, 42, 0); background-color: rgb(255, 255, 0);\"\u003eNote: 100% of your tuition for this Foundations course can be applied as a credit toward the full CWMS Certification if you choose to upgrade within 30 days of completion.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 data-path-to-node=\"4\"\u003e\u003cb data-path-to-node=\"4\" data-index-in-node=\"0\"\u003eStop Managing Conflict. Start Resolving It.\u003c\/b\u003e\u003c\/h2\u003e\n\u003cp data-path-to-node=\"5\"\u003eAre you tired of being caught in the middle of \"he-said, she-said\" disputes? For HR professionals, unresolved workplace conflict is more than a headache—it’s a drain on productivity and a significant legal liability.\u003c\/p\u003e\n\u003cp data-path-to-node=\"6\"\u003e\u003cb data-path-to-node=\"6\" data-index-in-node=\"0\"\u003eFoundations of Internal Workplace Mediation\u003c\/b\u003e is a 6-hour intensive virtual course designed to give you a professional, repeatable roadmap for resolving employee friction before it reaches a formal grievance level.\u003c\/p\u003e\n\u003ch3 data-path-to-node=\"7\"\u003e\u003cb data-path-to-node=\"7\" data-index-in-node=\"0\"\u003eWhat You Will Gain:\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli data-path-to-node=\"8,0,0\"\u003e\n\u003cb data-path-to-node=\"8,0,0\" data-index-in-node=\"0\"\u003eThe 7-Stage Mediation Blueprint:\u003c\/b\u003e A step-by-step framework to guide parties from initial intake to a signed agreement.\u003c\/li\u003e\n\u003cli data-path-to-node=\"8,1,0\"\u003e\n\u003cb data-path-to-node=\"8,1,0\" data-index-in-node=\"0\"\u003eNeutrality as a Superpower:\u003c\/b\u003e Learn how to pivot from \"HR Advocate\" to \"Neutral Facilitator\" without losing professional authority.\u003c\/li\u003e\n\u003cli data-path-to-node=\"8,2,0\"\u003e\n\u003cb data-path-to-node=\"8,2,0\" data-index-in-node=\"0\"\u003eInterest-Based Negotiation:\u003c\/b\u003e Techniques to uncover the \u003ci data-path-to-node=\"8,2,0\" data-index-in-node=\"54\"\u003ehidden\u003c\/i\u003e needs driving employee demands.\u003c\/li\u003e\n\u003cli data-path-to-node=\"8,3,0\"\u003e\n\u003cb data-path-to-node=\"8,3,0\" data-index-in-node=\"0\"\u003eThe Documentation Toolkit:\u003c\/b\u003e Guidelines for drafting clear, durable Memorandums of Understanding (MOUs).\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 data-path-to-node=\"9\"\u003e\u003cb data-path-to-node=\"9\" data-index-in-node=\"0\"\u003eCourse Logistics \u0026amp; Credits:\u003c\/b\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli data-path-to-node=\"10,0,0\"\u003e\n\u003cb data-path-to-node=\"10,0,0\" data-index-in-node=\"0\"\u003eFormat:\u003c\/b\u003e 6-Hour Live Virtual Intensive.\u003c\/li\u003e\n\u003cli data-path-to-node=\"10,1,0\"\u003e\n\u003cb data-path-to-node=\"10,1,0\" data-index-in-node=\"0\"\u003eAccreditation:\u003c\/b\u003e Pre-approved for \u003cb data-path-to-node=\"10,1,0\" data-index-in-node=\"32\"\u003e6 SHRM PDCs\u003c\/b\u003e and \u003cb data-path-to-node=\"10,1,0\" data-index-in-node=\"48\"\u003e6 HRCI Recertification Credits.   \u003c\/b\u003e\n\u003c\/li\u003e\n\u003cli data-path-to-node=\"10,1,0\"\u003e\n\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0693\/0618\/8011\/files\/shrm-recertification-provider.png?v=1762776681\" alt=\"HR Certification - HR Conflict Management \u0026amp; Resolution Certification (HRCMR)\" width=\"176\" height=\"176\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0693\/0618\/8011\/files\/Recertification-Provider-Seal.png?v=1760391718\" alt=\"Managing Conflict in a Changing Workforce: Virtual Teams, Hybrid Environments, \u0026amp; Beyond - Conflict Management Institute\" width=\"174\" height=\"174\"\u003e\u003cb data-path-to-node=\"10,2,0\" data-index-in-node=\"0\"\u003e\u003c\/b\u003e\n\u003c\/li\u003e\n\u003cli data-path-to-node=\"10,1,0\"\u003e\u003cspan style=\"background-color: rgb(128, 255, 0);\"\u003e\u003cb data-path-to-node=\"10,2,0\" data-index-in-node=\"0\"\u003eMaterials:\u003c\/b\u003e Includes the \u003ci data-path-to-node=\"10,2,0\" data-index-in-node=\"24\"\u003eInternal Mediator’s Starter Kit\u003c\/i\u003e (PDF scripts and templates).\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr data-path-to-node=\"11\"\u003e\n\u003ch3 data-path-to-node=\"12\"\u003e\u003cb data-path-to-node=\"12\" data-index-in-node=\"0\"\u003eWhy Choose the Foundations Course?\u003c\/b\u003e\u003c\/h3\u003e\n\u003cp data-path-to-node=\"13\"\u003eMost \"conflict management\" training is too theoretical. This course is built on the \u003cb data-path-to-node=\"13\" data-index-in-node=\"84\"\u003eCWMS (Certified Workplace Mediation Specialist)\u003c\/b\u003e curriculum, focusing on the practical \"how-to\" of mediation. It is designed for HR Directors, People \u0026amp; Culture Managers, and Employee Relations Specialists who need a structured process to handle high-stakes office dynamics.\u003c\/p\u003e\n\u003cblockquote data-path-to-node=\"14\"\u003e\n\u003cp data-path-to-node=\"14,0\"\u003e\u003cb data-path-to-node=\"14,0\" data-index-in-node=\"0\"\u003eThe \"Foundations to Specialist\" Path:\u003c\/b\u003e \u003ci data-path-to-node=\"14,0\" data-index-in-node=\"38\"\u003eCompletion of this course grants you 6 credits toward your full CWMS Certification. If you decide to upgrade to the full 20-hour certification within 30 days, 100% of your tuition for this course will be applied as a credit toward your CWMS enrollment.\u003c\/i\u003e\u003c\/p\u003e\n\u003c\/blockquote\u003e","brand":"Conflict Management Institute","offers":[{"title":"Live Wednesday February 17th 2027 10:00 AM Est \/ 9:00 AM Cst","offer_id":47344275423467,"sku":null,"price":397.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0693\/0618\/8011\/files\/foundationsofworkplacemediation.png?v=1768603721","url":"https:\/\/conflictmanagementinstitute.org\/fr\/products\/foundations-internal-workplace-mediation","provider":"Conflict Management Institute","version":"1.0","type":"link"}