{"product_id":"hr-conflict-manager","title":"HR Certification - HR Conflict Management \u0026 Resolution Certification (HRCMR) (C)","description":"\u003ch1 data-path-to-node=\"4\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"4\"\u003eHR Conflict Management \u0026amp; Resolution Certification (HRCMR)\u003c\/b\u003e\u003c\/h1\u003e\n\u003ch2 data-path-to-node=\"5\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"5\"\u003eThe 20-Hour Live Virtual Intensive | May 20–22, 2026\u003c\/b\u003e\u003c\/h2\u003e\n\u003cblockquote data-path-to-node=\"6\"\u003e\n\u003ch3 data-path-to-node=\"6,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"6,0\"\u003e🚨 EARLY BIRD SPECIAL: Save $448 when you register by April 20th.\u003c\/b\u003e\u003c\/h3\u003e\n\u003cp data-path-to-node=\"6,1\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"6,1\"\u003eStandard Rate: $1,295 | Early Bird Rate: $847\u003c\/b\u003e\u003c\/p\u003e\n\u003c\/blockquote\u003e\n\u003chr data-path-to-node=\"7\"\u003e\n\u003ch3 data-path-to-node=\"8\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"8\"\u003eStop Firefighting. Start Resolving.\u003c\/b\u003e\u003c\/h3\u003e\n\u003cp data-path-to-node=\"9\"\u003eMost leaders spend their afternoons putting out the same fires over and over again. You \"manage\" a dispute on Tuesday, only to have it explode again on Friday. It’s exhausting, it’s a massive liability, and \"passive management\" isn't working anymore.\u003c\/p\u003e\n\u003cp data-path-to-node=\"10\"\u003eThe \u003cb data-index-in-node=\"4\" data-path-to-node=\"10\"\u003eHRCMR 3-Day Live Intensive\u003c\/b\u003e is an intervention for your leadership toolkit. We’ve retired the dry, recorded webinars. This is a high-heat, live-coached program for professionals who need to walk into a hostile room and walk out with a signed agreement.\u003c\/p\u003e\n\u003cp data-path-to-node=\"11\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"11\"\u003eEarn 20.00 SHRM PDCs \/ 20.00 HRCI Credits.\u003c\/b\u003e Knock out 1\/3 of your entire 3-year recertification cycle in one 3-day sprint.\u003c\/p\u003e\n\u003chr data-path-to-node=\"12\"\u003e\n\u003ch3 data-path-to-node=\"12\"\u003e\u003cb data-path-to-node=\"12\" data-index-in-node=\"0\"\u003eWhat You’ll Master: The HRCMR Toolkit\u003c\/b\u003e\u003c\/h3\u003e\n\u003cp data-path-to-node=\"13\"\u003eWe don't just teach theory; we build \u003cb data-path-to-node=\"13\" data-index-in-node=\"37\"\u003eConflict Competence\u003c\/b\u003e. By the end of this 20-hour Lab, you will have mastered:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-path-to-node=\"14,0,0\"\u003e\n\u003cb data-path-to-node=\"14,0,0\" data-index-in-node=\"0\"\u003eTactical De-Escalation:\u003c\/b\u003e The specific verbal \"scripts\" to catch a verbal grenade and defuse high-emotion interactions before they reach a breaking point.\u003c\/li\u003e\n\u003cli data-path-to-node=\"14,1,0\"\u003e\n\u003cb data-path-to-node=\"14,1,0\" data-index-in-node=\"0\"\u003eDispute Resolution Frameworks:\u003c\/b\u003e A roadmap to facilitate disputes between colleagues without \"taking sides\" or becoming the \"Principal's Office.\"\u003c\/li\u003e\n\u003cli data-path-to-node=\"14,2,0\"\u003e\n\u003cb data-path-to-node=\"14,2,0\" data-index-in-node=\"0\"\u003eThe Steward’s Resilience:\u003c\/b\u003e Advanced \u003cb data-path-to-node=\"14,2,0\" data-index-in-node=\"35\"\u003eTactical Stress-Management\u003c\/b\u003e and self-regulation techniques. Learn how to keep your heart rate down and your head clear when the room gets heated.\u003c\/li\u003e\n\u003cli data-path-to-node=\"14,4,0\"\u003e\n\u003cb data-path-to-node=\"14,4,0\" data-index-in-node=\"0\"\u003eDifficult Conversation Mastery:\u003c\/b\u003e Exact phrasing and protocols for high-stakes terminations, PIPs, and behavioral corrections.\u003c\/li\u003e\n\u003cli data-path-to-node=\"14,5,0\"\u003e\n\u003cb data-path-to-node=\"14,5,0\" data-index-in-node=\"0\"\u003eCulture of Resolution:\u003c\/b\u003e How to implement a department-wide \"Conflict-First\" mindset that lowers the collective temperature of your organization.\u003c\/li\u003e\n\u003cli data-path-to-node=\"20,0,0\"\u003e\n\u003cb data-path-to-node=\"20,0,0\" data-index-in-node=\"0\"\u003eThe Risk Management Lens:\u003c\/b\u003e Learn to treat conflict as a business liability. Master the techniques to identify and neutralize legal and behavioral risks before they reach a formal grievance or EEO claim.\u003c\/li\u003e\n\u003cli data-path-to-node=\"20,1,0\"\u003e\n\u003cb data-path-to-node=\"20,1,0\" data-index-in-node=\"0\"\u003eGlobal \u0026amp; Hybrid Resolution:\u003c\/b\u003e Specifically designed for the 2026 workforce. Learn to navigate the cultural nuances of conflict and resolve the \"digital friction\" that plagues remote and distributed teams.\u003c\/li\u003e\n\u003cli data-path-to-node=\"20,2,0\"\u003e\n\u003cb data-path-to-node=\"20,2,0\" data-index-in-node=\"0\"\u003eAdvanced Employee Relations (ELR):\u003c\/b\u003e Move beyond basic coaching. Gain the tactical scripts for high-stakes ELR scenarios, including hostile terminations, union-environment friction, and multi-party workplace investigations.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr data-path-to-node=\"15\"\u003e\n\u003ch3 data-path-to-node=\"13\"\u003e\n\u003cb data-index-in-node=\"0\" data-path-to-node=\"13\"\u003e\u003c\/b\u003e\u003cbr\u003e\n\u003c\/h3\u003e\n\u003ch3 data-path-to-node=\"13\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"13\"\u003eWho Is This For? (The \"First Responders\" of Conflict)\u003c\/b\u003e\u003c\/h3\u003e\n\u003cp data-path-to-node=\"14\"\u003eIf your workday is defined by high-stakes \"people problems,\" you’re in the right place. This program is built for:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-path-to-node=\"15,0,0\"\u003e\n\u003cb data-index-in-node=\"0\" data-path-to-node=\"15,0,0\"\u003eStrategic HR Directors:\u003c\/b\u003e Stop being the \"Principal's Office\" and start being the architect of a high-performance culture.\u003c\/li\u003e\n\u003cli data-path-to-node=\"15,1,0\"\u003e\n\u003cb data-index-in-node=\"0\" data-path-to-node=\"15,1,0\"\u003eEmployee Relations (ER) Specialists:\u003c\/b\u003e Get the tactical \"scripts\" you need for hostile terminations and grievance hearings.\u003c\/li\u003e\n\u003cli data-path-to-node=\"15,2,0\"\u003e\n\u003cb data-index-in-node=\"0\" data-path-to-node=\"15,2,0\"\u003ePeople \u0026amp; Operations Managers:\u003c\/b\u003e Resolve team friction internally before it ever reaches a formal (and expensive) HR complaint.\u003c\/li\u003e\n\u003cli data-path-to-node=\"15,3,0\"\u003e\n\u003cb data-index-in-node=\"0\" data-path-to-node=\"15,3,0\"\u003eSchool \u0026amp; Healthcare Admins:\u003c\/b\u003e Lead through the communication breakdowns that happen in high-pressure, 24\/7 environments.\u003c\/li\u003e\n\u003cli data-path-to-node=\"15,4,0\"\u003e\n\u003cb data-index-in-node=\"0\" data-path-to-node=\"15,4,0\"\u003eSmall Business Owners:\u003c\/b\u003e Handle sensitive employee dynamics without a dedicated HR department standing behind you.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr data-path-to-node=\"16\"\u003e\n\u003ch3 data-path-to-node=\"17\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"17\"\u003eThe 3-Day Roadmap: From Friction to Finality\u003c\/b\u003e\u003c\/h3\u003e\n\u003ch4 data-path-to-node=\"18\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"18\"\u003eDay 1: Tactical De-Escalation\u003c\/b\u003e\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli data-path-to-node=\"19,0,0\"\u003e\n\u003cb data-index-in-node=\"0\" data-path-to-node=\"19,0,0\"\u003eThe \"Simmer\" Check:\u003c\/b\u003e Spot the behavioral cues of a blow-up before it happens.\u003c\/li\u003e\n\u003cli data-path-to-node=\"19,1,0\"\u003e\n\u003cb data-index-in-node=\"0\" data-path-to-node=\"19,1,0\"\u003eThe Inquiry Shift:\u003c\/b\u003e Stop \"listening to reply\" and start \"listening to translate.\"\u003c\/li\u003e\n\u003cli data-path-to-node=\"19,2,0\"\u003e\n\u003cb data-index-in-node=\"0\" data-path-to-node=\"19,2,0\"\u003eLive Drills:\u003c\/b\u003e Real-time practice turning down the heat in high-tension meetings.\u003cb data-index-in-node=\"0\" data-path-to-node=\"20\"\u003e\u003c\/b\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"20\"\u003eDay 2: Negotiation \u0026amp; Dispute Resolution \u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-path-to-node=\"21,0,0\"\u003e\n\u003cb data-index-in-node=\"0\" data-path-to-node=\"21,0,0\"\u003eThe Resolution Roadmap:\u003c\/b\u003e Systems for facilitating a \"win-win\" between two warring parties.\u003c\/li\u003e\n\u003cli data-path-to-node=\"21,1,0\"\u003e\n\u003cb data-index-in-node=\"0\" data-path-to-node=\"21,1,0\"\u003eThe Neutrality Tool:\u003c\/b\u003e Learn how to facilitate a dispute without taking sides or overstepping your professional role.\u003c\/li\u003e\n\u003cli data-path-to-node=\"21,2,0\"\u003e\n\u003cb data-index-in-node=\"0\" data-path-to-node=\"21,2,0\"\u003eHigh-Stakes Moves:\u003c\/b\u003e Tactical tools for salary impasses, vendor friction, and \"departmental divorces.\"\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"22\"\u003eDay 3: Behavior \u003cb data-index-in-node=\"0\" data-path-to-node=\"23,0,0\"\u003e\u003cb data-path-to-node=\"17,2,0\" data-index-in-node=\"0\"\u003eHybrid Teams, \u0026amp; Resilience\u003c\/b\u003e\u003c\/b\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-path-to-node=\"23,0,0\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"23,0,0\"\u003e\u003cmeta charset=\"utf-8\"\u003eMastering hard conversations and managing remote friction.\u003c\/b\u003e\u003c\/li\u003e\n\u003cli data-path-to-node=\"23,0,0\"\u003e\n\u003cb data-index-in-node=\"0\" data-path-to-node=\"23,0,0\"\u003eHard Conversations:\u003c\/b\u003e The specific \"scripts\" for PIPs, behavioral corrections, and terminations.\u003c\/li\u003e\n\u003cli data-path-to-node=\"23,1,0\"\u003e\n\u003cb data-index-in-node=\"0\" data-path-to-node=\"23,1,0\"\u003eThe Digital Friction Fix:\u003c\/b\u003e Strategies for remote and hybrid teams where \"Slack-tension\" hides the real issues.\u003c\/li\u003e\n\u003cli data-path-to-node=\"23,2,0\"\u003e\n\u003cb data-index-in-node=\"0\" data-path-to-node=\"23,2,0\"\u003eThe Capstone:\u003c\/b\u003e Final, live simulations on \"Culture Resets\" and complex workplace investigations with direct expert feedback.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr data-path-to-node=\"24\"\u003e\n\u003ch3 data-path-to-node=\"25\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"25\"\u003eWhy \"Live\" is the Only Way\u003c\/b\u003e\u003c\/h3\u003e\n\u003cp data-path-to-node=\"26\"\u003eConflict resolution is a contact sport. You can't learn it from a video.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-path-to-node=\"27,0,0\"\u003e\n\u003cb data-index-in-node=\"0\" data-path-to-node=\"27,0,0\"\u003eBreakout Rooms:\u003c\/b\u003e You’ll be in the \"hot seat\" practicing these moves with your peers.\u003c\/li\u003e\n\u003cli data-path-to-node=\"27,1,0\"\u003e\n\u003cb data-index-in-node=\"0\" data-path-to-node=\"27,1,0\"\u003eAuthentic Confidence:\u003c\/b\u003e You won't leave with just a certificate; you'll leave with the muscle memory of actually resolving a dispute.\u003c\/li\u003e\n\u003cli data-path-to-node=\"27,2,0\"\u003e\n\u003cb data-index-in-node=\"0\" data-path-to-node=\"27,2,0\"\u003eThe Toolkit:\u003c\/b\u003e Take home a \"Resolution Pack\" with intake forms, de-escalation cheat sheets, and hybrid conflict templates.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr data-path-to-node=\"28\"\u003e\n\u003ch3 data-path-to-node=\"29\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"29\"\u003eCertification \u0026amp; Credits\u003c\/b\u003e\u003c\/h3\u003e\n\u003cp data-path-to-node=\"30\"\u003eUpon completion, you will receive the \u003cb data-index-in-node=\"38\" data-path-to-node=\"30\"\u003eHRCMR Designation\u003c\/b\u003e, proving your mastery in workplace resolution.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli data-path-to-node=\"31,0,0\"\u003e\n\u003cb data-index-in-node=\"0\" data-path-to-node=\"31,0,0\"\u003eSHRM:\u003c\/b\u003e 20.00 PDCs (Pre-approved).\u003c\/li\u003e\n\u003cli data-path-to-node=\"31,1,0\"\u003e\n\u003cb data-index-in-node=\"0\" data-path-to-node=\"31,1,0\"\u003eHRCI:\u003c\/b\u003e 20.00 Recertification Credits (Pre-approved).\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr data-path-to-node=\"32\"\u003e\n\u003ch3 data-path-to-node=\"33\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"33\"\u003eRegistration \u0026amp; Tuition\u003c\/b\u003e\u003c\/h3\u003e\n\u003cp data-path-to-node=\"34\"\u003e\u003cb data-index-in-node=\"0\" data-path-to-node=\"34\"\u003eEarly Bird Rate: $847 (Ends April 20th)\u003c\/b\u003e \u003cb data-index-in-node=\"40\" data-path-to-node=\"34\"\u003eStandard Rate: $1,295\u003c\/b\u003e \u003ci data-index-in-node=\"62\" data-path-to-node=\"34\"\u003eSeats are capped to ensure every participant gets individual coaching in our breakout rooms.\u003c\/i\u003e\u003c\/p\u003e\n\u003cp data-path-to-node=\"35\"\u003e[ \u003cb data-index-in-node=\"2\" data-path-to-node=\"35\"\u003eSecure Your Early Bird Seat - $847\u003c\/b\u003e ]\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e","brand":"Conflict Management Institute","offers":[{"title":"Live Wednesday May 20th 2026 10:00 AM EST \/ 9:00 AM CST","offer_id":47048418689259,"sku":null,"price":997.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0693\/0618\/8011\/files\/CMICourseThumbnail-1-HRCMR.png?v=1763279946","url":"https:\/\/conflictmanagementinstitute.org\/fr\/products\/hr-conflict-manager","provider":"Conflict Management Institute","version":"1.0","type":"link"}