Balancing Conflict

A young child clutches a teddy bear, listening to her parents argue in the next room

Screening for Interpersonal Violence in Mediati...

More than half of parents sent to court mediation report intimate partner violence when someone asks properly. Most cases arrive with nothing in the file. How to screen before the...

Screening for Interpersonal Violence in Mediati...

More than half of parents sent to court mediation report intimate partner violence when someone asks properly. Most cases arrive with nothing in the file. How to screen before the...

HR professional documenting a workplace conflict with same-day notes and templates

How to Document a Workplace Conflict: Templates...

A conflict you closed in March can come back as a discrimination charge in December, and a stranger will read your notes. Here is what to write, what to leave...

How to Document a Workplace Conflict: Templates...

A conflict you closed in March can come back as a discrimination charge in December, and a stranger will read your notes. Here is what to write, what to leave...

Investigative tools on a desk, representing the HR choice between mediation and investigation

Mediation vs. Investigation: How HR Should Decide

The EEOC settles most mediated charges in under three months. A full investigation takes ten. Here's the decision rule HR needs before the next complaint walks in the door —...

Mediation vs. Investigation: How HR Should Decide

The EEOC settles most mediated charges in under three months. A full investigation takes ten. Here's the decision rule HR needs before the next complaint walks in the door —...

Trainer leading a diverse group of managers through a conflict resolution training session

How to Choose Conflict Resolution Training for ...

Your managers shape 70% of the variance in team engagement, so their conflict skills matter. Here's how to pick training that actually changes behavior, the 10 questions to ask any...

How to Choose Conflict Resolution Training for ...

Your managers shape 70% of the variance in team engagement, so their conflict skills matter. Here's how to pick training that actually changes behavior, the 10 questions to ask any...

Mediator training requirements compared across all 50 US states

How to Choose a Mediator Training Program Your ...

Mississippi asks for 14 hours of mediator training. Vermont asks for 100. Both numbers are correct. There is no national standard and no automatic reciprocity, so a course that qualifies...

How to Choose a Mediator Training Program Your ...

Mississippi asks for 14 hours of mediator training. Vermont asks for 100. Both numbers are correct. There is no national standard and no automatic reciprocity, so a course that qualifies...

How to Become a Mediator in Texas: What §154.052 Actually Requires

How to Become a Mediator in Texas: What §154.05...

Most guides stop at "take a 40-hour course." That skips the three decisions that determine whether you ever get appointed. A Credentialed Distinguished Mediator walks through the statute, the TMCA...

How to Become a Mediator in Texas: What §154.05...

Most guides stop at "take a 40-hour course." That skips the three decisions that determine whether you ever get appointed. A Credentialed Distinguished Mediator walks through the statute, the TMCA...