Mediating with Public Adjusters: A Mediator's Strategic Guide

Are you tired of feeling uncertain when a public adjuster enters your mediation?

Public Adjusters are a powerful force in insurance disputes. Their deep policy knowledge and advocacy for the insured can dramatically shift negotiation dynamics, leaving mediators and attorneys feeling unprepared. Without a clear understanding of their strategy, mediations can stall, and opportunities for resolution are lost.

This essential webinar, "Mediating with Public Adjusters," cuts through the uncertainty. We've gone directly to the source, interviewing leading public adjuster Elias Franco Ramirez Tapia, Managing Partner at Adjuster Groups, and  José Enrique Rodríguez,  the founder and guiding force behind Adjuster Groups LLC, to give you an exclusive, behind-the-scenes look at their methods. You'll gain a strategic understanding of their preparation, key claim arguments, and negotiation tactics, empowering you to facilitate smoother, more effective resolutions.

Why This Course is Crucial Now

• Elevate Your Expertise: Public adjusters are a growing presence in the claims world. Understanding their role is no longer optional—it’s a mark of a top-tier mediator.
• Prevent Stalled Mediations: Learn to anticipate their strategies and proactively address key claim components like "storm-created openings" and "recoverable depreciation" to keep the process moving.
• Enhance Your Credibility: Differentiate yourself by demonstrating a comprehensive understanding of all parties at the table, earning trust from both carriers and insureds.
• Boost Your Negotiation Skills: Discover an adjuster's favorite negotiation strategies and their biggest pet peeves, giving you a distinct advantage in guiding discussions.

What You Will Learn

• Demystify a public adjuster’s pre-mediation strategy and client preparation.
• Analyze the impact of key claim components like recoverable depreciation and matching statutes.
• Understand a public adjuster's perspective on effective vs. ineffective mediators.
• Navigate common disputes related to "storm-created" damage and policy interpretations.
• Master the nuanced language of insurance claims to communicate effectively with all parties.
• Develop a strategic approach for mediating high-stakes claims involving public adjusters.

This program is indispensable for Mediators, Attorneys, Legal & Compliance Officers, and Conflict Resolution Professionals. It's also invaluable for Leaders, Managers, and Supervisors overseeing claims teams, where understanding the public adjuster's role directly impacts negotiation outcomes.

Don't be left in the dark. Gain the strategic insights to confidently mediate with public adjusters.

This course is eligible for 1 CME hour. Mediators are required to self-report those hours at the time of their renewal.