Conflict Management Institute
From Conflict to Collaboration: Essential HR Negotiation Training for Managing Difficult Situations
From Conflict to Collaboration: Essential HR Negotiation Training for Managing Difficult Situations
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HR Negotiation Training for Managing Difficult Situations
In today's rapidly changing workplace, HR professionals must be equipped to navigate complex workplace negotiations with skill and diplomacy. Escalating tensions and difficult negotiators can quickly derail progress, leading to costly disruptions, damaged relationships, and lost opportunities. HR negotiation training can help you manage difficult situations
Join seasoned HR Expert and Dispute Resolution Professional, Faith Knight, for this indispensable webinar where you'll learn proven strategies to transform conflict into collaboration within high-pressure negotiations.
Why Take This Webinar Now?
- Dramatically Reduce Conflict Costs: Master proactive conflict resolution to protect your organization from the financial and reputational damage of drawn-out disputes.
- Boost Productivity & Morale: Equip yourself to resolve conflicts swiftly and fairly, fostering a more positive and productive work environment.
- Become an Indispensable Leader: Build a reputation as a collaborative leader who can confidently navigate change and drive successful outcomes.
What You Will Learn:
- Identify the core principles of conflict resolution in the context of HR negotiations
- Recognize and manage different types of difficult negotiators
- Apply de-escalation tactics to diffuse tense situations
- Maintain your composure and manage your own emotions for optimal outcomes
- Foster a collaborative mindset to find common ground and reach stronger agreements
- Lead positive organizational change by applying your new negotiation skills
Testimonial:
"Conflict Management Institute's webinar was a game-changer. I used her strategies to navigate a particularly challenging negotiation, and the outcome exceeded my expectations. I now feel empowered to handle any conflict that arises." - Sarah M., HR Manager
This webinar is ideal for a wide range of professionals who play a crucial role in maintaining harmonious and productive workplaces, especially during times of change or conflict.
- Part of the HRCMR Certification: This webinar is a core module in our comprehensive HR Conflict Management & Resolution Certification program, giving you a recognized credential to boost your career.

- P.S. This webinar is SHRM-approved for 1.5 PDCs, so you can earn recertification credits while you learn!
This program has been pre-approved for (1.5 HR General credit hours ) toward
aPHR®, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®)
Don't wait! Register now and gain the tools to navigate even the toughest HR negotiations with confidence and success.
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FAQ
Certification Information
Accreditation
Conflict Management Institute is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP®recertification activities.
This program has been pre-approved for HR General credit hours toward
aPHR®, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®)
See program description for specific credit hours.
Will there be an exam?
No, there is not an examination.
Will I get a certificate?
Yes, you will receive a certificate of attendance and a digital badge.
Subject Matter Expert
Faith Knight is your trusted partner in resolving workplace conflicts. With over 20 years of experience, she's helped countless employers and employees find common ground and move forward.
As the founder of Knight Mediations, Faith understands the stress and uncertainty that come with workplace disputes. She's committed to providing a safe, supportive space where everyone feels heard and respected.
Faith's approach is practical, down-to-earth, and results-oriented. She's not interested in legal jargon or drawn-out battles. Her goal is to help you find solutions that work for everyone involved.
Faith's credentials speak for themselves:
- Master's degree in HR and Business
- Over 1,000 successful mediations
- Certified by both the Florida Supreme Court and the Texas Mediator Credentialing Association
Group Discounts
Team Development Discounts
Invest in your team's growth and save!
- 2-4 participants: 5% off all courses and certifications
- 5-9 participants: 10% off all courses and certifications
- 10+ participants: 15% off all courses and certifications
To apply your discount, simply enter the number of participants when adding items to your cart. Need assistance? Our support team is ready to help.