Managing Conflict in Virtual Teams: Strategies for Success in a Changing Workforce

Managing Conflict in Virtual Teams - Is workplace conflict derailing your remote or hybrid team?

Remote and hybrid work have changed everything—including how conflict happens. Misinterpreted emails, asynchronous communication gaps, and a lack of nonverbal cues can turn a simple misunderstanding into a full-blown dispute. As an HR professional or leader, you need new tools to navigate this modern landscape. Don't let your team's productivity and morale suffer from the new rules of conflict. Learn how to thrive in managing conflict in virtual teams.

This essential webinar, "Managing Conflict in a Changing Workforce," provides a practical roadmap for addressing these modern challenges head-on. We'll equip you with the skills to identify virtual red flags, de-escalate tensions on screen, and build a cohesive, high-trust culture no matter where your team is located.

Why This Course Matters Now

• The New Rules of Conflict: The shift to remote work has created new triggers for disputes that traditional conflict resolution models don't always address.2
• Prevent Miscommunication: Learn to proactively manage communication chasms that lead to conflict, safeguarding your team's morale and productivity.
• Retain Top Talent: A positive remote work culture is a key driver of employee satisfaction and retention.
• Enhance Your Leadership: Position yourself as a modern, adaptable leader who can build trust and resolve disputes effectively in any work environment.

What You Will Learn

• Identify virtual red flags and the new sources of conflict in hybrid and remote teams.
• Master active listening techniques adapted for video calls and text-based communication.
• Utilize specific strategies to de-escalate conflicts without in-person interaction.
• Develop clear digital ground rules to prevent disputes before they start.
• Build trust and foster collaboration across geographically dispersed teams.
• Apply conflict resolution principles to lead change effectively in a dynamic workforce.

This program is indispensable for HR professionals, managers, and leaders overseeing virtual, hybrid, or geographically dispersed teams. It's the practical guide you need to turn modern workplace challenges into opportunities for growth and collaboration.

Bonus: Earn 1.5 valuable SPHR/PHR PDC's while mastering these critical skills.

This program has been pre-approved for (1.5 HR General credit hours ) toward
aPHR®, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®)

• Part of the HRCMR Certification: This webinar is a core module in our comprehensive HR Conflict Management & Resolution Certification program, giving you a recognized credential to boost your career.