Foundations Of Internal Workplace Mediation

⚠️ Important Course Selection Note
Looking for the full Specialist Designation? If your goal is to become a Certified Workplace Mediation Specialist (CWMS) and earn 20 SHRM/HRCI credits through our intensive 3-day certification and skills labs, please [Click Here to view the CWMS Certification Program].

Is this the right class for you? The Foundations of Internal Workplace Mediation is a 6-hour intensive focused on the theory and framework of our 7-stage model. It is perfect for HR professionals who:

• Need 6 SHRM/HRCI credits quickly.
• Want a high-level "blueprint" of the mediation process without the 20-hour time commitment.
• Are looking for a "Gateway" to see if the full certification is right for them.

Note: 100% of your tuition for this Foundations course can be applied as a credit toward the full CWMS Certification if you choose to upgrade within 30 days of completion.

Stop Managing Conflict. Start Resolving It.

Are you tired of being caught in the middle of "he-said, she-said" disputes? For HR professionals, unresolved workplace conflict is more than a headache—it’s a drain on productivity and a significant legal liability.

Foundations of Internal Workplace Mediation is a 6-hour intensive virtual course designed to give you a professional, repeatable roadmap for resolving employee friction before it reaches a formal grievance level.

What You Will Gain:

• The 7-Stage Mediation Blueprint: A step-by-step framework to guide parties from initial intake to a signed agreement.
• Neutrality as a Superpower: Learn how to pivot from "HR Advocate" to "Neutral Facilitator" without losing professional authority.
• Interest-Based Negotiation: Techniques to uncover the hidden needs driving employee demands.
• The Documentation Toolkit: Guidelines for drafting clear, durable Memorandums of Understanding (MOUs).

Course Logistics & Credits:

• Format: 6-Hour Live Virtual Intensive.
• Accreditation: Pre-approved for 6 SHRM PDCs and 6 HRCI Recertification Credits.   
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• Materials: Includes the Internal Mediator’s Starter Kit (PDF scripts and templates).

Why Choose the Foundations Course?

Most "conflict management" training is too theoretical. This course is built on the CWMS (Certified Workplace Mediation Specialist) curriculum, focusing on the practical "how-to" of mediation. It is designed for HR Directors, People & Culture Managers, and Employee Relations Specialists who need a structured process to handle high-stakes office dynamics.

The "Foundations to Specialist" Path: Completion of this course grants you 6 credits toward your full CWMS Certification. If you decide to upgrade to the full 20-hour certification within 30 days, 100% of your tuition for this course will be applied as a credit toward your CWMS enrollment.